FAQ Categories

Installation (6)

Purchase (5)

Payment (5)

Support (18)
Featured FAQs

  How do I upgrade my software to a newer version?

  Can I upgrade / update my basic version to pro version?

  I purchased your software but when I start the software it tells me it is a demo version? 

  Is your software MAC / IOS compatible?

  Is sales tax added?

  On how many PC's can I install and activate the software?

  I lost my software key

  My software key does not work?

  What payments methods do you accept?

  How to install the ARC Software ?

We are a EU business and have a EU tax ID, can we purchase without paying tax? 

Yes, we also have a EU tax ID. Please contact us by email: shop@butel.nl. We can send you an invoice and after payment is received we can process the order.